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Graduate Information Technology Officer at Nestle

Graduate Information Technology Officer at Nestle

Job Description 
Information Technology Officer(

Job Number:

 15000191)
Description

Information Technology Officer – Abaji Water Factory, FCT.
As our  IT Officer, you will  provide professional support in resolution of problems related to IT platforms to restore the appropriate services to the User in a timely fashion in accordance with agreed Service Level  Agreement.
Key Responsibilities
•           Demonstrate customer focus – evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint.
•           Configure, setup and diagnose performance of workstations, servers and other peripherals
•           Work as an escalation contact for incident and problem. Ensure detailed analysis of user problems and resolutions are entered into Incident Management System.
•           Implement group corporate IT security standards and policies across all systems.
•           Handle all tasks relating to backup of the servers on site according to GLOBE/IT standards and processes
•           Maintain all IT assets in the IT Asset Management tool as per defined processes and procedures.
•           Provide high quality, customer focused infrastructure support covering networks, and other related components in accordance with Service Level Agreement.
•           Administer market health checks and Infrastructure monitoring as per service catalogue
•           Work closely with relevant parties to resolve GLOBE issues to minimize incidents and system related problems.
•           Lead or participate in team projects that enhance the quality or efficiency of support
•           Provide after hour support on an as needed basis to support implementations or service interruptions
•           Perform any other technical related function that may be assigned by the IT Coordinator Lead.
To qualify:
•           You must have a degree (BSc) in computer science, computer engineering or any other information technology discipline (minimum of second class lower)
•           Must have two years of related experience post NYSC.
•           The following professional qualifications would be an added advantage: Microsoft Certified Systems Engineer, Cisco Certified Network Associate and Microsoft Certified Professional.
Application closes on or before Wednesday, 11 March 2015.
Nestlé Nigeria Plc. upholds the principle of Non- Discrimination and Equal Employment Opportunities in its recruitment processes.
Please note that only short listed candidates will be contacted.
Primary Location
: Nigeria-Federal Capital Territory-Abaji
Job
: Information Technology
Organization
: Nestle Nigeria Plc
Schedule
: Full-time
Job Posting
: Feb 25, 2015, 6:47:36 PM
  

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